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          City Awake
          Make Your Voice Heard: Reimagining Nightlife with Corean Reynolds

          Corean Reynold was recently appointed the Director of Nightlife Economy for the City of Boston, where she brings a wealth of experience and a passion for fostering an equitable and thriving nightlife ecosystem.

          10/04/2023

          6:00pm - 7:30pm

          Roundhead Brewing Company

          arrow-go
          Read More
        • ...
          Government Affairs
          2023 Government Affairs Forum: State Treasurer Deborah B. Goldberg

          Don’t miss our upcoming Government Affairs Forum with Massachusetts State Treasurer Deborah B. Goldberg. Register now!

          10/11/2023

          9:45am - 11:00am

          Bank of America

          arrow-go
          Read More
        • ...
          Talent
          MA Apprentice Network Fall Quarterly Event

          Learn about new ways of utilizing the professional apprenticeship model to create diverse, sustainable, and scalable talent pipelines.

          10/12/2023

          10:00am - 11:30am

          Edenred

          arrow-go
          Read More
  • Learning & Development
        • Learning & Development

          • Overview
          • Call for Nominations
          • Resources
        • EQ to Elevate Workplace Well-being

          Designed for mid-level managers and supervisors, this new certificate program addresses workplace well-being through unique, innovative, and actionable methods.

          Read More
          Transformational DEI Certificate

          Join our Transformational DEI Certificate! Our comprehensive learning & development offerings are designed to connect and grow strong leaders who lead both inside and out of the office.

          Read More
          Women’s Leadership Program

          Our Women’s Leadership Program enables you to take your leadership to the next level by arming you with the most in-demand leadership toolkit.

          Read More
          Boston’s Future Leaders

          Our Boston’s Future Leaders (BFL) program provides emerging leaders with a socially conscious and civically engaged leadership toolkit, as well as the opportunity to apply their knowledge through experiential assignments.

          Read More
  • Economic Inclusion
        • Economic Inclusion

          • Overview
          • Economic Inclusion Committee
          • Fierce Urgency of Now Festival
          • Pacesetters
          • Resources
        • ...
          Economic Inclusion
          Economic Inclusion

          Our Economic Inclusion Committee provides strategic support around research, policies, and programs that are focused on building equal opportunity.

          arrow-go
          Read More
        • ...
          Economic Inclusion
          Pacesetters

          We are developing an ecosystem of corporations and partners with the influence and buying power to transform economic inclusion for minority business enterprises (MBEs).

          arrow-go
          Read More
        • ...
          Fierce Urgency of Now Festival
          2023 Fierce Urgency of Now Festival

          The Fierce Urgency of Now Festival brings Boston’s diverse young professionals together with business leaders, organizations and their peers to build connection, advance careers and ignite positive change.

          09/12/2023 -

          09/16/2023

          Greater Boston

          arrow-go
          Read More
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          City Awake

          City Awake empowers young professionals in a variety of ways that encourages these rising leaders to stay invested in the region’s future success.

          Read More
          BIMA

          BIMA (the Boston Interactive Media Association) serves a vibrant community of like-minded professionals from agencies, brands, publishers, and ad-tech companies with business interests in the New England market.

          Read More
          Women’s Network

          For nearly 30 years, the Chamber’s Women’s Network has connected female professionals of all background and career levels. Today, our Women’s Network is the largest in New England, strengthening the professional networks of women each year.

          Read More
          Massachusetts Apprentice Network

          The Massachusetts Apprentice Network convenes employers, training providers, and talent sources interested in developing and implementing apprenticeship programs in occupations across industries and statewide in fields such as tech, advanced manufacturing, healthcare, financial services, and more.

          Read More
          Pacesetters

          We are developing an ecosystem of corporations and partners with the influence and buying power to transform economic inclusion for minority business enterprises (MBEs).

          Read More
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Product Analyst II (Req#2231)

Posted: 08/22/2023
Banking

The Product Analyst II provides hands on support to the Business Banking Product Manager in planning, execution, and support of the Business Express Loan Products.  The incumbent will also help mitigate risk with the product by undertaking due diligence prior to releasing funds to the customer on the validation and fulfillment process.  Further, the incumbent provides support to the Product Manager by assisting with various projects that the business line would lead and participate in.  The Product Analyst II also assists and leads the drive for Scored Loan production for Retail & Business Banking.     

 

Major Responsibilities
•    Primary support of the Business Express Loan Platform including planning and executing any upgrades and/or changes to the platform.  Identify, investigate and resolve any issues with the platform, including issues with submission and approval of loans within the system
•   Mitigates risk with the Express Platform by conducting further due diligence prior to the approval and releasing of funds to the customer at the fulfillment stage of the process.  
•   Lead and participate in project work related to Product Development for the Business Banking group.
•   Provide on-boarding and on-going training of new and existing Business Banking and Retail sales colleagues regarding the utilization of the Express platform.
•   Assist & lead the driving of Scored Loan production for Retail & Business Banking.  This would include analysis, training, monitoring and vendor management.  
.

PROBLEM SOLVING & DECISION MAKING: 

Independent thinking to analyze and resolve customer issues and effectively listen to determine customer requirements and satisfy them, specific to usage of the Express Platform.  This person can evaluate circumstances and make autonomous decisions that take the Bank, Department, individual, and customer impacts into account, while helping manage risk for all parties involved, specific to usage of the Express Platform.  Independently evaluate and escalate risk concerns related to Express around specific transactions, trends, training needs and system requirements
 

Education and Experience 

•   Bachelor’s degree or equivalent combination of training and experience.

•   4+ years related experience providing administrative support, preferably product administrative support in a bank or tech support environment.

•   Project Management experience preferred.

•   Experience conducting market research and creating analysis around findings

•   Experience with lending products and underwriting processes/risk management, or Business/Commercial Banking experience


Skills/Knowledge 


•   Competence with Microsoft Product Suite, including Word, Excel, Powerpoint, and OneDrive

•   Understanding of enterprise monitoring and ticketing technologies

•   Excellent oral and written communications skills

•   Superior customer service skills

•   Good Planning & Organizational Abilities – able to prioritize conflicting demands, multi-task, and strong attention to detail

•   Strong analytical skills

•   A positive and enthusiastic team player.  Ability to work independently and collaborate with others.  

•   Ability to build productive relationships with internal and external key stakeholders- using tact and diplomacy when required

•   Prior banking, lending and/ underwriting experience helpful, but not required

 

About Us

Committed. Inclusive. Courageous. Eastern Bank has built a legacy of investing in the communities we serve and helping our customers, communities and employees thrive and grow. We pride ourselves in having knowledgeable and experienced professionals that can provide the expertise, personal attention and service our customers deserve.

 
As a large full service commercial bank in the Greater Boston area, we are able to offer you unique opportunities for career growth throughout the organization, as well as a competitive compensation and benefits program.
 

As an inclusive company, we work to ensure that our valued employees are treated fairly, recognized for their individuality, and encouraged to reach their fullest potential. These values have earned us a reputation as a great place to work and provide a strong reason why you should consider a career with us.

Product Analyst II (Req#2231)
Eastern Bank
  • 265 Franklin Street Boston MA 02110-3120
  • (781) 808-1088
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Additional Postings available from Eastern Bank

Service Associate I- Brookline Beacon St (Req#2058)

Regional Service Associate (Req#2190)

Wire Transfer Processing Specialist (Req#2294)

Service Associate I (Wollaston) (Req#2313)

Regional Teller (Req#2318)

Franchise Commercial Portfolio Manager IV (Req#2312)

Service Associate I- Medford (Req#2310)

Treasure Service Sales Advisor II (Req#2288)

Digital Banking Product Owner II (Req#2223)

Operations Associate I- South Boston (Req#2305)

Regional Service Associate- 37.5hrs (Region 7) (Req#1875)

Regional Service Associate- 37.5hrs (Float- Quincy area) (Req#2166)

Service Assoicate I - 37.5hrs (North End) (Req#2230)

Assistant Branch Manager II (North End) (Req#2228)

Regional Teller- 20hrs (Various Locations) (Req#2229)

Service Associate I (Franklin Street) (Req#2252)

Regional Operations Associate I (Various Locations) (Req#2253)

EWM Relationship Manager III (Req#2273)

Foreign Exchange Relationship Manager (Req#2289)

Operations Associate I- Central Square (Req#2111)

Operations Associate I- Somerville Fellsway (Req#2112)

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