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Position Summary
The Senior/Principal Network Engineer is a hands-on role responsible for supporting and administering the LAN & WAN infrastructure (Cisco, Checkpoint, etc.) within the corporate office, two co-located data centers, and the AWS cloud. This position also provides network technical support for projects and operational processes as required to ensure the productivity and effectiveness of the Bank’s network infrastructure. This role works closely with all technology teams and will partner with the Principal Network Engineer to ensure day-to-day support of the network environment is accomplished effectively. This role requires a self-starter with excellent planning and organizational skills who exercises independent judgment while participating in various complex and sometimes concurrent projects from inception through completion.
As supporting skillsets, the abilities to collaborate and communicate well, take accountability, and the desire to aim high, while positively engaging and contributing within a team environment is essential to support the Bank Technology’s vision; “Enabling the Bank’s mission by delivering agile, secure, cost-efficient information technology solutions.”
We are hiring 2 Network Engineers---one Senior and one Principal level. For the Principal level role, only applicants with significant experience building production networks inside the AWS cloud (VPCs and Transit Gateways) and with strong knowledge of the supporting services (Route 53, Elastic Load Balancing, ALB, etc.) will be considered.
The Principal role will be about 80% focused on projects and 20% day-to-day tasks and responsibilities. The ability to grow into a lead role is possible over time.
This position is classified as sensitive and is subject to a credit check.
This role will have a hybrid work schedule in our Boston office in accordance with the Bank’s Hybrid Work Program. More time will be encouraged in the office to support onboarding initially.
Specific Responsibilities
· Accountable for the daily administration, monitoring, maintenance, and support of the LAN & WAN environment, troubleshooting hardware and software issues within the physical office, two co-located datacenters and the AWS cloud.
· Monitor the day-to-day work requests and incident (break/fix) trouble tickets.
· Manage vendor relationships, contracts, invoicing and renewal processes for the networking environment, equipment, and applications.
· Responsible for administering the tools and services required to effectively manage and monitor the data and voice communication systems.
· Partner with User Support (help desk) to handle escalated calls and provide training for tasks that may be appropriately handled at the User Support level.
· Participate in technology projects assuming the role of subject matter expert for network related aspects of the project.
· Ensure detailed inventories of network equipment are accurate within the Bank’s ServiceNow CMDB.
· Participate in regularly scheduled disaster recovery exercises and occasional on-site support at the Bank’s data centers located in Westborough and Waltham, MA.
· Provide 24x7 on-call support when necessary and carry a bank-issued phone to respond to off hours support issues.
· Other duties, as assigned.
Knowledge/Skills
Education
Experience
The Federal Home Loan Bank of Boston is committed to building and sustaining a diverse workforce that reflects the communities that we serve. As an Equal Opportunity Employer, we strongly encourage applicants from every ethnicity, color, religion, gender, age, national origin, disability, veteran or parental status and sexual orientation.
Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time
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