Service Associates are skilled in the duties of both a Customer Service Representative (sales on the platform), and Teller (transactions at the teller line). Simultaneously performs the duties of a traditional branch customer service representative and teller, primarily in “in-store” locations, or in other unique locations where such a “hybrid” position is authorized. Major Responsibilities: Works toward achieving specific individual sales and service goals through the following activities:Opens
Eastern BankThe Operations Associate maintains primary responsibility for all operational elements of a small to mid-sized office. Operational responsibilities include, but are not limited to, cash vault and ATM management, managing negotiable instruments, adhering to compliance and security requirements, routine cash drawer audits, executing on quality control processes around new account opening, and other such branch activities. Fully skilled in both sales and transactional capacities, incumbents also directly
Eastern Bank(This Operations Processor II position is onsite and 2nd shift: 1p-9:30p) Job Responsibilities:Open, sort, and balance customer remittances according to bank and customer procedures and deadlines.Utilize an adding machine to balance multiple transactions and label with appropriate batch header.Review processable returns for accuracy and complete a Return Item Notification form.Prepare manual deposits for payments received without a document.Prepare checks for data entry processing.Sort through customer
Eastern BankPURPOSE/OBJECTIVE: The Team Leader (TL) has a book of business, however, may be expected to relinquish some of that book when making the transition to Team Leader. The TL role will include equal coaching / mentoring and business generation. It is intended to facilitate high level delivery by other Relationship Managers (RM’s). The TL will be expected to assist the RM I on most transactions, the RM II will receive TL assistance on complex transactions and the RM III will have TL support and assistance
Eastern BankThe Operations Specialist assists other processors while working under limited supervision, answering questions from branch staff and other processors, researching and resolving both routine and complex problems. Follows established procedures in compliance with all relevant regulations. Receives approved equity line files from lenders. Completes, monitors, and reviews service orders including property valuation, flood determination, verifications, and ownership information as needed. Coordinates
Eastern Bank**Merrimack Valley Region** Perform a variety of routine teller duties to include processing transactions, identifying basic potential financial needs and, based on that identification, making referrals to the platform area as appropriate. Responsibilities for the Teller role include, but are not limited to the following: Process deposits to customer accounts; includes verification of cash, verification of endorsements, and providing customers with receipts.Cash checks for customers and
Eastern BankIn conjunction with the Branch Manager, proactively sells the Bank’s products and services to existing customers and prospects, supports the sales efforts of the platform team, ensures superior customer service levels, and assists with the management of the daily operations. Supports efforts of the Branch Manager in leading and developing the team to achieving results. Responsibilities for the Branch Assistant Manager I role include, but are not limited to the following:Under the general direction of the
Eastern BankIn conjunction with the Branch Manager, proactively sells the Bank’s products and services to existing customers and prospects, supports the sales efforts of the platform team, ensures superior customer service levels, and assists with the management of the daily operations. Supports efforts of the Branch Manager in leading and developing the team to achieving results. Responsibilities for the Branch Assistant Manager I role include, but are not limited to the following:Under the general direction of the
Eastern BankThis position is responsible to independently manage an assigned portfolio of approximately 20 projects without direct supervision, to assure compliance with procedures and policy including, but not limited to, Procedure 104, identify and manage risks associated with completion of assigned projects and, with RM, implement strategies as necessary to assure project is completed on schedule, within budget, funded in a timely manner and documented accordingly. MAJOR RESPONSIBILITIES:Ability to collaborate
Eastern BankTellers Perform a variety of routine teller duties to include processing transactions, identifying basic potential financial needs and based on that identification, making referrals to the platform area as appropriate Major Responsibilities: Following established policies and procedures, performs routine teller duties:Process deposits to customer accounts; includes verification of cash, verification of endorsements, and providing customers with receiptsCash checks for customers and non-customersProcess
Eastern BankThe Operations Associate maintains primary responsibility for all operational elements of a small to mid-sized office. Operational responsibilities include, but are not limited to, cash vault and ATM management, managing negotiable instruments, adhering to compliance and security requirements, routine cash drawer audits, executing on quality control processes around new account opening, and other such branch activities. Fully skilled in both sales and transactional capacities, incumbents also directly
Eastern BankThe Operations Associate maintains primary responsibility for all operational elements of a small to mid-sized office. Operational responsibilities include, but are not limited to, cash vault and ATM management, managing negotiable instruments, adhering to compliance and security requirements, routine cash drawer audits, executing on quality control processes around new account opening, and other such branch activities. Fully skilled in both sales and transactional capacities, incumbents also directly
Eastern BankThis position is a 3rd shift position. Job Responsibilities:Open, sort, and balance customer remittances according to bank and customer procedures and deadlines.Utilize an adding machine to balance multiple transactions and label with appropriate batch header.Review processable returns for accuracy and complete a Return Item Notification form.Prepare manual deposits for payments received without a document.Prepare checks for data entry processing.Sort through customer payments separating transactions
Eastern BankService Associates are skilled in the duties of both a Customer Service Representative (sales on the platform), and Teller (transactions at the teller line). Works toward achieving specific individual sales and service goals through the following activities: - Opens deposit accounts - Prepares and processes loan applications for various lending units (mortgage, consumer, small business, etc.) - Closes loans for customers for applicable business lines (i.e. consumer lending) - Makes referrals to
Eastern BankThe Regional Service Associates are skilled in the duties of both a Customer Service Representative (sales on the platform), and Teller (transactions at the teller line). Works toward achieving specific individual sales and service goals through the following activities: - Opens deposit accounts - Prepares and processes loan applications for various lending units (mortgage, consumer, small business, etc.) - Closes loans for customers for applicable business lines (i.e. consumer lending) - Makes
Eastern BankWorks toward achieving specific individual sales and service goals through the following activities: Opens deposit accountsPrepares and processes loan applications for various lending units (mortgage, consumer, small business, etc.)Closes loans for customers for applicable business lines (i.e. consumer lending)Makes referrals to other bank business lines and third party partnersProactively reaches out, by phone and in person, to high-value customers in efforts to retain and grow the portfolioFor
Eastern BankThe Float Operations Associate maintains primary responsibility for all operational elements of a banking office. They will have the unique opportunity to work several branches within their region, offering short-term to long-term support as needed. Fully skilled in both sales and transactional capacities, incumbents also directly service retail branch customers as needed. Operations Associate balance policy and procedure with appropriate judgement, continually making decisions that are mutually
Eastern BankPerform a variety of routine teller duties to include processing transactions, identifying basic potential financial needs and, based on that identification, making referrals to the platform area as appropriate. Responsibilities for the Teller role include, but are not limited to the following: Process deposits to customer accounts; includes verification of cash, verification of endorsements, and providing customers with receipts.Cash checks for customers and non-customers.Process and properly record the
Eastern BankPerform a variety of routine teller duties to include processing transactions, identifying basic potential financial needs and, based on that identification, making referrals to the platform area as appropriate. Responsibilities for the Teller role include, but are not limited to the following: Process deposits to customer accounts; includes verification of cash, verification of endorsements, and providing customers with receipts.Cash checks for customers and non-customers.Process and properly record the
Eastern BankPerform a variety of routine teller duties to include processing transactions, identifying basic potential financial needs and, based on that identification, making referrals to the platform area as appropriate. Responsibilities for the Teller role include, but are not limited to the following: Process deposits to customer accounts; includes verification of cash, verification of endorsements, and providing customers with receipts.Cash checks for customers and non-customers.Process and properly record the
Eastern BankPerform a variety of routine teller duties to include processing transactions, identifying basic potential financial needs and, based on that identification, making referrals to the platform area as appropriate. Responsibilities for the Teller role include, but are not limited to the following: Process deposits to customer accounts; includes verification of cash, verification of endorsements, and providing customers with receipts.Cash checks for customers and non-customers.Process and properly record the
Eastern BankEastern Bank is looking for Seasonal Tellers to perform a variety of routine teller duties to include processing transactions, identifying basic potential financial needs and based on that identification, making referrals to the platform area as appropriate. Responsibilities for the Teller role include, but are not limited to the following:Process deposits to customer accounts; includes verification of cash, verification of endorsements, and providing customers with receipts.Cash checks for customers and
Eastern Bank
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